Executive Communication and Managing Up Questions
Communicating upward to your own manager, senior leadership, executives, and boards, and knowing when and how to escalate. Covers leading with the recommendation, distilling detail into an executive summary, tailoring to C-suite priorities, and projecting appropriate executive presence, as well as keeping leadership informed, raising risks and bad news early and honestly, managing expectations upward, and judging what to handle versus escalate. Assesses both the messaging skill for senior audiences and the judgment about information flow to those above you.
Tell me about a time you disagreed with your manager's or a more senior leader's decision. How did you raise it, and what happened once the decision was made either way?
A senior leader dominates or repeatedly interrupts your update, or keeps changing direction mid-meeting, making it hard to get through the content you need to cover. How would you handle it diplomatically, in the moment and by changing how future meetings are structured?
You have 5 to 10 minutes with an executive team or the board and one decision you need from them. Walk through how you would structure that time: what you lead with, what evidence you bring, and how you land on the ask before time runs out.
What makes a good versus a bad recurring status update to leadership? Describe the difference concretely, not just 'be concise'.
You need to communicate the same underlying result to internal executives and to an external audience (a customer, an investor, or an auditor) who need very different framing even though the facts are identical. What changes, and what stays the same, between the two versions?
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