Executive Communication and Managing Up Questions
Communicating upward to your own manager, senior leadership, executives, and boards, and knowing when and how to escalate. Covers leading with the recommendation, distilling detail into an executive summary, tailoring to C-suite priorities, and projecting appropriate executive presence, as well as keeping leadership informed, raising risks and bad news early and honestly, managing expectations upward, and judging what to handle versus escalate. Assesses both the messaging skill for senior audiences and the judgment about information flow to those above you.
Two options exist for a decision leadership needs to make: one is cheaper or faster now but carries more risk or cost later; the other costs more upfront but is safer long-term. How do you present that trade-off to an executive so they can actually decide, rather than defaulting to whichever option sounds simpler?
You discover a problem that hasn't caused visible damage yet, but will if you don't say something (an error in a number leadership has already used, an early warning sign on a project). Do you raise it, and how, before anyone asks?
How do you prepare for a high-stakes executive presentation or briefing beyond just building the slides? Walk through your actual preparation process, including how you anticipate the questions you'll get.
You have one finding or recommendation and need to brief three different senior audiences (say, a CFO, a CTO, and a VP of Product) who each care about a different slice of it. Walk through how the content and level of detail changes for each, using a concrete example.
Tell me about a time you had to deliver bad news to your manager or a senior leader (a missed target, a bug, a delay). How did you approach the conversation, and what happened afterward?
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