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Whatfix
Who are we?
Whatfix is an AI platform advancing the “userization” of enterprise applications, empowering companies to maximize the ROI of their digital investments. Technology needs adoption. It’s no different for AI. As AI reshapes roles, workflows, and human-machine interactions, it also introduces new layers of complexity and user friction. This is where Whatfix plays a pivotal role. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy Userization: the belief that technology must adapt to the user, not the other way around.
At the heart of userization philosophy is ScreenSense, our proprietary AI engine, which continuously interprets both the context of what users are doing in an application or an AI tool and the intent behind their actions. By combining these signals, Whatfix delivers real-time guidance, nudges, knowledge, and automation directly in the flow of work.
This intelligence powers our entire product suite.
These are ur embedded with Whatfix AI Agents which supercharge creation, insights, and user guidance.
Our upcoming AI-first products are already creating a buzz in the market.
Together, these products reflect Whatfix’s commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified, intelligent way to find answers across systems, apps, and knowledge silos and helps anyone looking to deliver fast and contextual answers.
Whatfix is bridging the gap between rapid technological change and human enablement—ensuring AI is not only embedded but also usable, trusted, and outcome-driven for every employee.
At Whatfix, we’re not just making software easier—we’re making AI work for people.
The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.
Customers: 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS Supply Chain Solutions.
Investors: A total of ~$270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus, with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer, Peak XV Partners, and Stellaris Venture Partners.
Whatfix’s leadership is consistently recognized across top industry analysts and business rankings:
These recognitions are matched by business performance:
Be one of the key Leaders in this awesome journey of building a billion-dollar company!
Role: Technical Writer Intern
Who you must be?
In your heart, you always knew you'd be a writer. Expression is what gives you a high. It's what drives you. If you are clear in terms of what’s needed and are able to articulate it well, you will also be the best in leveraging AI!
We are looking for a computer science graduate with exceptional written communication. Here's a sneak peak into what it takes to be successful at this role.
You must be skilled enough to
You must be willing to
Sounds interesting?
Here's how you can get started. You can revert back to nagaraj.kp@whatfix.com with a single-page resume that tells us why you are the one we are looking for.
Oh, there's one other thing you must include in your reply - Find at least 5 errors in the description above :)
This job is found at InterviewStack.io
Whatfix's interactive digital adoption platform and analytics enable employees with contextual user experiences, step-by-step guidance, self-help user support, and user behavior analytics to drive digital adoption for desktop, mobile, and web applications.
