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The ECA International Group
Do you enjoy building trusted client relationships and helping organisations get real value from the products and services they invest in?
At ECA International, we help organisations around the world manage international employees, business travel and global mobility through market-leading data, technology and expert insight.
As our customer base continues to grow across the Asia-Pacific region, we're looking for a Japanese-speaking Customer Success Manager to join our Sydney team.
This is far more than a traditional account management role. You'll become a trusted partner to customers, helping them successfully adopt our solutions, maximise the value they receive and build long-term relationships that support their business.
Working with clients across Australia, Japan and the wider APAC region, you'll combine relationship management, problem solving and commercial awareness to deliver an outstanding customer experience.
As part of our Customer Success team, you'll work proactively with customers throughout their journey with ECA.
Your responsibilities will include:
We're looking for someone who enjoys working with people, takes ownership of customer relationships and thrives in a collaborative environment.
You'll ideally have:
At ECA, you'll be joining a global business trusted by organisations around the world to support their international workforce.
In return, you'll benefit from:
If you're passionate about building relationships, enjoy working with international customers and want to use your Japanese language skills in a genuinely global role, we'd love to hear from you.
Apply today and help shape the customer experience at ECA International.
This job is found at InterviewStack.io
