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IFS
The Opportunity
We are looking for a Senior Program Manager to lead the delivery of complex, high-impact programs across IFS Copperleaf’s portfolio. Program Management is a function within Engineering and R&D. This role will be assigned to priority initiatives based on business needs, and its scope may evolve as the portfolio and organization grow.
Program Managers are the connective tissue between engineering execution and the rest of the organization. They operate within a three-tier model where Product Managers define epics (the strategic ‘what’ and ‘why’), Program Managers refine these into features and coordinate delivery across operating cells, and Champions (Technical Leads) own user stories and day-to-day execution within their cells. As a senior member of the function, this role also helps improve how that model operates across complex programs and team boundaries.
Reporting to the Senior Director, AI Engineering & Transformation, the Senior Program Manager plays a central role in delivering strategic AI and software initiatives and driving adoption of the Agentic Operating Model (an AI-agentic model that accelerates analysis and delivery). The role adapts delivery practices as the model matures and ensures we continue to deliver predictably to customers while the way we build software fundamentally changes. The Senior Program Manager also partners with the Release Manager on cross-pillar release orchestration and with peer Program Managers when work spans program or pillar boundaries.
What makes this role distinctive is its breadth and impact. The Senior Program Manager will lead some of the organization’s most complex and strategically important programs, bringing clarity to ambiguity, aligning technical and business stakeholders, and turning ambitious product goals into predictable, high-quality releases. The role is not tied to a single product or domain and may move across initiatives as organizational priorities evolve.
Key Responsibilities
Release Delivery & Coordination
Cross-Functional Alignment
Customer Engagement (Within the Release Cycle)
Agentic Operating Model (AOM)
Governance & Process
Building Knowledge
Applying Skills
Influencing Behavior
You Have the Following Background:
Nice to Have:
What We’re Offering
Use of Artificial Intelligence in Recruitment
As part of our recruitment process, we may use automated tools, including artificial intelligence, to help screen and assess applications based on job‑related criteria such as skills, experience, and qualifications.
These tools do not make hiring decisions. All employment decisions are reviewed and made by members of our hiring team.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
This job is found at InterviewStack.io
IFS is a global enterprise software company that provides award-winning solutions to partners and customers worldwide. The company focuses on helping businesses optimize their operations and service delivery, with a strong presence in enterprise resource planning (ERP), asset management, and service management software.
