Rackspace Technology™ is a leading end-to-end, hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Named a best place to work by Newsweek and Forbes, we attract and develop world-class talent to deliver a Fanatical Experience™ – so our customers can achieve better outcomes and stay ahead of what’s next.

Job Summary

Plan and implement computerized databases, including base definition, structure, documentation, longrange requirements, operational guidelines and protection. Develop database tools. Formulate and monitor policies, procedures and standards relating to database management. Propose and implement enhancements that will improve the performance and reliability of the system. Works on the highest-level customers developing a personal one to one relationship with them. 

Location: Hybrid in Cardiff or London (Hayes)

Key Responsibilities 

• Reads and interprets monitoring stats and tune database systems and applications for optimal performance. 

• Performs database administration activities including configuration, monitoring, space management, database backup and recovery. 

• Assists with establishing policies and procedures pertaining to database management, security, maintenance and utilization. Sets and monitors standards. 

• Builds tools for customers and internal teams by creating scripts or using software to automate administration tasks and DBA processes. 

• Advises customers on SQL Server best practices and SQL Server Disaster Recovery setups. 

• Participates in sales implementations customer calls to provide advanced knowledge in the purchase of software, hardware or services that can be used to improve the performance of the database server. 

• Collaborates with the product organization to assist in the roll out of new products. 

• Participate in 24X7 production support for SQL Server infrastructure along with senior members of the Database Services Team. 

• Participate in the database on-call rotation. 

• Security Assessments 

• Resource Consumptions 

• Capacity Planning 

• Failed Jobs 

• Availability 

• Restores 

• Backups 

• Uptime

Knowledge 

• Advanced understanding of indexes, index management, integrity checks and statistics 

• Advanced knowledge of high availability, Disaster Recovery solutions and database systems architectural design

Skills 

• Analytical Skills 

• Cloud Computing 

• Cybersecurity 

• Database Management 

• ERP Software Skills 

• Audit Skills 

• Investigative Skills 

• Low Voltage Cabling 

• Network/Systems Skills 

• Process Improvement 

• Project Management 

• Risk Assessment/Management 

• Strategic Planning 

• Vendor Management 

#LI-LP2

Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from £52,118.00/year in our lowest geographic market up to £67,568.00/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.