Testing, Quality & Reliability Topics
Quality assurance, testing methodologies, test automation, and reliability engineering. Includes QA frameworks, accessibility testing, quality metrics, and incident response from a reliability/engineering perspective. Covers testing strategies, risk-based testing, test case development, UAT, and quality transformations. Excludes operational incident management at scale (see 'Enterprise Operations & Incident Management').
Attention to Detail and Quality
Covers the candidate's ability to perform careful, accurate, and consistent work while ensuring high quality outcomes and reliable completion of tasks. Includes detecting and correcting typographical errors, inconsistent terminology, mismatched cross references, and conflicting provisions; maintaining precise records and timestamps; preserving chain of custody in forensics; and preventing small errors that can cause large downstream consequences. Encompasses personal systems and team practices for quality control such as checklists, peer review, audits, standardized documentation, and automated or manual validation steps. Also covers follow through and reliability: tracking multiple deadlines and deliverables, ensuring commitments are completed thoroughly, escalating unresolved issues, and verifying that fixes and process changes are implemented. Interviewers assess concrete examples where attention to detail prevented problems, methods used to maintain accuracy under pressure, how the candidate balances speed with precision, and how they build processes that sustain consistent quality over time.
Learning Assessment and Knowledge Checks
Covers design and application of formative and summative assessments and use of knowledge checks to reveal true understanding rather than surface recall. Candidates should be able to align assessments to learning objectives, choose appropriate item types or performance tasks, design rubrics, implement low stakes checks during learning, and use assessment results to identify gaps and drive remediation or reinforcement. The topic also covers practical considerations for scoring, feedback timing, and linking assessment outcomes to on the job performance measures.