Airbnb Technical Support Engineer Interview Preparation Guide - Entry Level

Airbnb's Technical Support Engineer interview process at entry level typically consists of a recruiter screening call, followed by technical phone assessments focused on troubleshooting methodology and customer service acumen, and concludes with an onsite or virtual onsite stage that combines technical problem-solving scenarios, behavioral assessments aligned with Airbnb values, and practical demonstrations of support skills. The process emphasizes both technical aptitude and cultural fit, particularly Airbnb's 'Belong Anywhere' philosophy and collaborative approach to customer support.