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Amazon Technical Support Engineer (Mid-Level) Interview Preparation Guide

Technical Support Engineer
Amazon
Mid Level
6 rounds
Updated 2/22/2026

Amazon's Technical Support Engineer interview process typically includes multiple rounds designed to assess technical depth, troubleshooting methodology, customer communication skills, infrastructure knowledge, and alignment with Amazon Leadership Principles. The process combines phone-based technical assessments with in-person or virtual onsite interviews that evaluate hands-on problem-solving, system design thinking, and behavioral competencies.

Interview Rounds

1

Recruiter Screening

2

Technical Phone Screen

3

Technical Deep Dive Interview (Onsite/Virtual)

4

Customer Communication and Support Case Study

5

Infrastructure and Operations Management Interview

6

Leadership Principles and Culture Fit Interview

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