Entry-Level Technical Support Engineer Interview Preparation Guide (FAANG Standards)
Technical Support Engineer
entry
7 rounds
Updated 11/23/2025
This guide is based on general FAANG interview practices and may not reflect specific company procedures.
The interview process for an entry-level Technical Support Engineer at FAANG-caliber companies typically consists of 6-7 rounds designed to assess technical fundamentals, practical troubleshooting abilities, customer service mindset, system understanding, and cultural fit. The process emphasizes hands-on problem-solving, communication skills, learning agility, and the ability to work methodically through technical issues. Entry-level candidates are expected to demonstrate solid foundational knowledge, a structured approach to troubleshooting, and strong interpersonal skills.
Interview Rounds
1
Recruiter Screening
25 min4 focus topicsbehavioral|culture fit
2
Technical Fundamentals Phone Screen
40 min6 focus topicstechnical
3
Practical Hands-On Technical Assessment
50 min6 focus topicstechnical
4
IT Systems Architecture and Infrastructure Fundamentals
50 min6 focus topicstechnical|system design
5
Customer Service and Communication Interview
40 min6 focus topicsbehavioral|culture fit
6
On-Site Technical Scenario and Problem-Solving Interview
75 min6 focus topicstechnical|case study
7
Hiring Manager / Culture and Values Alignment Interview
40 min4 focus topicsbehavioral|culture fit
Additional Information