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Reliability, Observability, and Incident Response Questions

Covers designing, building, and operating systems to be reliable, observable, and resilient, together with the operational practices for detecting, responding to, and learning from incidents. Instrumentation and observability topics include selecting and defining meaningful metrics and service level objectives and service level agreements, time series collection, dashboards, structured and contextual logs, distributed tracing, and sampling strategies. Monitoring and alerting topics cover setting effective alert thresholds to avoid alert fatigue, anomaly detection, alert routing and escalation, and designing signals that indicate degraded operation or regional failures. Reliability and fault tolerance topics include redundancy, replication, retries with idempotency, circuit breakers, bulkheads, graceful degradation, health checks, automatic failover, canary deployments, progressive rollbacks, capacity planning, disaster recovery and business continuity planning, backups, and data integrity practices such as validation and safe retry semantics. Operational and incident response practices include on call practices, runbooks and runbook automation, incident command and coordination, containment and mitigation steps, root cause analysis and blameless post mortems, tracking and implementing action items, chaos engineering and fault injection to validate resilience, and continuous improvement and cultural practices that support rapid recovery and learning. Candidates are expected to reason about trade offs between reliability, velocity, and cost and to describe architectural and operational patterns that enable rapid diagnosis, safe deployments, and operability at scale.

EasyTechnical
57 practiced
Explain graceful degradation for a feature-rich web application. Provide a concrete design where, under partial overload, essential features remain available while expensive features are temporarily disabled. Include how you'd detect overload and implement user-facing messaging.
HardTechnical
50 practiced
A cascading failure caused by a schema change has led to data corruption across regions and customer-facing outages. As the Solutions Architect guiding recovery, outline a step-by-step incident response: immediate containment, scope identification, data recovery strategy, customer communication plan, and long-term safeguards to prevent recurrence.
HardTechnical
57 practiced
Propose a continuous chaos engineering program across production that provides measurable improvements in resilience without jeopardizing customers. Describe experiment selection criteria, scheduling, guardrails, blast-radius controls, automation, and how to measure that chaos engineering activities reduced incident frequency or MTTR.
HardSystem Design
86 practiced
Architect a multi-region, highly-available system for a global e-commerce platform required to maintain 99.99% uptime and survive single region failures. Describe replication strategies for stateful data, consistency model choices (strong vs eventual), failover mechanisms, traffic routing, and how to validate the design with tests.
MediumTechnical
67 practiced
Design an alert routing and escalation workflow for a multi-team organization where multiple services can fail simultaneously. Include how alerts are classified, routing rules, escalation windows, and handoff protocols between on-call teams and SREs.

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