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Dell Technologies
Technical Support Engineer 1 - NA Compute ProSupport
At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.
Join us as a Technical Support Engineer 1 (NACPS) on our Product Services team in Round Rock TX to do the best work of your career and make a profound social impact.
What you’ll achieve
As a Technical Support Engineer 1 , you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:
Dell Services develops and delivers solutions that enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. Working with highly skilled technical advisors on shifts that include evenings and weekends, you will:
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
Desirable Requirements
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $60,000 - $78,000.
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
This job is found at InterviewStack.io
Dell Technologies is a global leader in providing innovative technology solutions, including computers, servers, storage, and IT infrastructure services. Headquartered in Round Rock, Texas, Dell supports customers worldwide with a focus on digital transformation and cloud computing.
