At RANDEM Global, Right People are our biggest asset. We can provide you with the skills and
opportunity to develop and reach your full potential – what’s most important is that you’re a good fit
and willing to learn. We know that there is no such thing as the perfect applicant with the complete set
of skills. We believe in a challenger mindset at RANDEM Global and if you feel that you could
challenge and develop into this role, then we want to hear from you

Established in 2006, RANDEM is a global organization with international offices in Australia, UK, India
and Lebanon. We work with multi-channel and global B2B and B2C organizations looking to launch,
enhance or transform their digital capability, reach new markets and scale up with powerful
ecommerce and operational technologies.
You’ll become part of a team who takes pride in our principles. You are expected to be passionate in
what you do, is ambitious and efficient, has the courage to shape a better future, and would put the
customer first at all touchpoints.
We’re looking for an individual who can help us stay true to our vision of improving efficiency and
engagement throughout the entire customer experience.
If you feel like you fit the above then please read further for extra details and we hope to hear from you
soon

Requirement Engineering: Lead discovery sessions with clients to gather functional and
technical requirements. Produce and secure sign-offs for foundational technical documents,
including BRDs (Business Requirement Documents), User Stories, User Flows, and Functional
Specifications.
• Project Planning: Define project scope, goals, and deliverables that support business goals in
collaboration with senior management. Lead sprint planning, manage backlogs, and ensure
resource availability across Dev, UI/UX, and QA.
• Resource Management: Lead and motivate cross-functional teams; allocate human and
financial resources effectively. Facilitate all Scrum ceremonies (Daily Stand-ups, Retrospectives,
Sprint Reviews) and manage JIRA boards to reflect real-time progress.
• Execution & Monitoring: Track project milestones and deliverables using industry-standard
tools (e.g., Jira, Asana, or Monday.com).
• Risk Mitigation: Identify potential crises and devise contingency plans. Actively participate in
technical discussions and propose creative workarounds or alternative solutions when technical
debt, tool limitations, or resource constraints threaten project timelines.
• Communication: Serve as the primary point of contact for stakeholders, providing regular
status updates and managing expectations.
• Quality Assurance: Ensure all project outcomes meet the required specifications and pass
rigorous internal standards.
• Reporting: Generate weekly/bi-weekly governance reports, including "Sunrise and Sunset"
updates for high-priority accounts.
• Development: Attend all requested meetings/training with team, manager, clients,
etc. Communicate and coordinate with colleagues as necessary. Provide feedback on the
efficiency of the project management process.
• Other duties, as assigned

Experience: 5–6 years in IT Project Management, specifically within E-commerce environments.
• Domain Knowledge: Proven track record in managing system integrations and data migration
projects.
• Methodology: Deep expertise in Agile/Scrum and Waterfall frameworks.
• Tools: Expert-level proficiency in JIRA, Confluence, and MS Project.
• Soft Skills: Exceptional comprehension skills with the ability to translate complex technical
jargon into business-friendly language.
• Analytical Mindset: Proactive problem-solver who prioritizes "unblocking" the development
team.

Strategic Troubleshooting: The ability to look at a technical blocker and suggest a "Plan B"
that maintains project velocity.
• Critical Thinking: The ability to see the "big picture" while managing the granular details.
• Adaptability: Comfortable with ambiguity and able to pivot when project requirements change.
• Empathy: Understanding the pressures on your team and fostering a culture of accountability
without burnout