Job Track Description:

• Requires formal education and relevant expertise in professional, sales, or technical area.
• Performs technical-based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Able to complete work self-guided and with a team.
• College or university degree required.

General Profile

• Requires knowledge and experience in own field.
• Improves products or services leveraging business knowledge and best practices.
• Solves complex problems and takes a new perspective on existing procedures.
• Self-starter, requiring minimal oversight or guidance.
• Acts as a resource for colleagues with less experience.

Functional Knowledge

• Requires conceptual expertise of theories, practices, and procedures.

Business Expertise

• Has knowledge of best practices and team integration.
• Aware of the competition and what differentiates them in the market.

Impact

• Impacts a range of customer, operational, project, or service activities in teams.
• Works within broad guidelines and policies.

Leadership

• Acts as a resource for colleagues with less experience.
• May guide small projects with manageable risks and resource requirements.

Problem Solving

• Solves complex problems.
• Takes a new perspective on existing solutions.
• Exercises judgment based on reviewing many sources of information.

Interpersonal Skills

• Explains difficult or sensitive information clearly and effectively.
• Works to build consensus within a team.

Responsibility Statements

• Develops positive user experience by examining user needs, preferences, and working methods.
• Designs architectural schemes, information structure, features, functionality, and user-interface design.
• Translates user behavior into media structure and elements.
• Prepares paper and interactive prototypes and mockups.
• Develops and manages usability test plans.
• Evaluates data against regulatory, internal compliance, and business requirements.
• Ensures compliance in products.
• Contributes to information architecture and organization success by welcoming related, different and new requests.
• Helps others accomplish job results.
• Helps ensure compliance in operations and provides guidance to others related to specific areas of expertise.
• Accomplishes information architecture work by orienting, training, assigning, and coaching employees.
• Meets information architecture cost standards by monitoring expenses.
• Implements cost-saving actions.
• Performs other duties as assigned.
• Complies with all policies and standards.