POSITION SUMMARY

The Business Systems Analyst - Netsuite is responsible for supporting, optimizing, and expanding the organization’s NetSuite environment and related integrations. This role manages critical NetSuite projects, leads application enhancements, and partners with stakeholders to translate business needs into NetSuite solutions. The Analyst leverages deep NetSuite expertise—including SuiteScripts, SuiteFlows, and API integrations—to drive business value, streamline processes, and ensure seamless data flow across enterprise applications.

The Business Systems Analyst - Netsuite demonstrates and adheres to the company values of safety, honesty, ownership, respect, and teamwork to ensure a successful partnership with customers and employees that result in OmniTRAX’s continued success.

ESSENTIAL RESPONSIBILITIES

• Support the management of the application environment across the organization, with an emphasis on day-to-day operations of NetSuite and related systems to achieve optimal functionality, usability and integration
• Lead NetSuite data integration initiatives, focusing on SaaS application APIs and cross-platform workflows
• Document and maintain data model diagrams, data flow diagrams, integration diagrams, and other application information
• Monitor integration processes and workflows to identify and resolve issues
• Explore technical approaches to be implemented by project teams, and guide the participants from discovery through rollout of the implementations
• Translate business needs into product backlogs, user stories, and business requirements to optimize business value of applications and processes
• Support the consistent implementation of systems activities and processes supporting business applications, including Maintenance of Business and Process Improvement Team guidelines
• Work collaboratively across all lines of business and departments with a positive attitude focused on delivering value from the applications and resources
• Continuously analyze and monitor utilization of applications for current and future needs; provide insight about future planning and resources to extract value from the application portfolio
• Focus on continuous process improvement towards departmental policies, procedures, and best practices

OTHER DUTIES

• Maintain knowledge about current and emerging technologies that may benefit the company
• Perform other duties and projects as assigned

SUPERVISORY RESPONSIBILITIES

• None

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree in computer science, IT, Information Systems, or equivalent technical expertise

• 3-5 years’ experience in related capacity, with a minimum of 3 years’ experience with NetSuite
• Hands-on experience with NetSuite, NetSuite SuiteScripts, and NetSuite SuiteFlows
• Computer skills in Microsoft stack, including Azure and SQL Server
• API integration experience
• Python, JavaScript, or other coding language experience
• Proactively adapt to challenges that arise; provide thought leadership, drive successful outcomes, utilize complex problem solving and conflict resolution skills
• Strong project management skills and ability to prioritize concurrent assignments
• Self-starter, multi-task to deliver deadlines and meet business goals
• Superior interpersonal and customer services skills to meet and/or exceed customer expectations

• Excellent verbal and written communication skills
• Professional integrity and accountability

REQUIRED CERTIFICATIONS AND LICENSES

• None

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• Previous experience in Rail Transportation, Supply Chain Logistics, Manufacturing and/or Oil and Gas industries
• Working experience in Agile methodologies
• Working experience with Accounting processes

PREFERRED CERTIFICATIONS AND LICENSES

• NetSuite Certified Administrator
• Project Management Professional (PMP)

WORK ENVIRONMENT

• Work in a climate-controlled office and routinely use standard office equipment

TRAVEL

• Up to 5%, as business requires

PHYSICAL REQUIREMENTS