Workforce Analytics Lead
Wing
PhilippinesRemote₱60,000 - ₱85,000/mo8 months ago
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Benefits
Remote Work
Job Type
full time
Description
About the Role
We’re looking for a Workforce Analytics Lead to build and manage the company’s Shadow Layer — the analytics backbone that powers utilization tracking, attendance health, and workforce stability.This role owns the creation of data-driven workforce intelligence tools, including utilization scoring, EOD bot metrics, idle-time alerts, and attendance risk flags, ensuring operational leaders have real-time visibility into performance and capacity health.
Qualifications
- At least 4–5 years of experience in workforce analytics, business intelligence, or operations data management.
- Strong proficiency in Excel/Google Sheets, SQL, or data visualization tools (e.g., Looker, Power BI, Tableau, Google Data Studio).
- Experience with automation tools, bots, or workflow integrations (Zapier, Make, internal scripts).
- Proven track record building data models or utilization frameworks for service or workforce-based businesses.
- High attention to detail, analytical rigor, and ability to translate data insights into operational actions.
- Excellent communication skills to collaborate with technical and non-technical teams.
Preferred Skills
- Experience in BPO / remote workforce environments with utilization and attendance monitoring systems.
- Familiarity with predictive modeling or risk flag algorithms.
- Background in managing data governance or ETL processes between multiple systems.
Department: Analytics / Workforce Management
Work Setup: Remote / Hybrid
This job is found at InterviewStack.io
Skills
analyticsexcelgoogle sheetssqldata visualizationlookerpower bitableauautomationmonitoringetldata governancepredictive modelingbusiness intelligence
About Wing
Wing is a company with a presence in Makati, Philippines, focused on sales and marketing roles such as Sales Success Manager. The company uses Lever as its ATS platform and appears to be involved in leveraging AI technologies in sales and marketing contexts.
sales, marketingWebsite