This hybrid role offers a great balance of home and office working. You’ll join your colleagues in Reading at least two days a week.

As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.

Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.

At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.

Joining us as a Salesforce Platform Lead

In this role, you’ll play a critical part in shaping a key enterprise platform, taking ownership of Salesforce and driving its strategic direction, governance, and ongoing evolution. Acting as the organisation’s Salesforce expert, you’ll lead platform design, product ownership, and delivery governance — translating architectural principles into scalable, business-aligned solutions.

You’ll receive a competitive salary, a performance related bonus and a flexible benefits package.

This is some of what you can expect to be doing:

• Owning and shaping the end-to-end Salesforce platform strategy and roadmap, driving its evolution across the organisation
• Leading the design and delivery of enterprise-grade solutions across Salesforce core clouds (Sales, Service, Experience, Platform)
• Acting as the Salesforce Product Owner, driving prioritisation, backlog management, and measurable business value
• Providing technical leadership across architecture, integrations, data models, and automation to deliver scalable, high-performing solutions
• Driving multi-team delivery across internal teams and partners, ensuring quality, consistency, and seamless releases
• Championing innovation through AI, automation, and integration (e.g. Einstein, APIs, MuleSoft), while ensuring platform performance, security, and reliability

What you’ll bring to the role

You’ll bring a blend of strategic leadership, product ownership and deep Salesforce technical expertise, with the ability to influence direction while delivering at scale. You’ll also have:

• Proven experience operating in a senior Salesforce leadership role (Platform Lead, Architect or Product Owner), driving strategy and delivery in a complex environment
• Deep expertise across Salesforce core clouds (Sales, Service, Experience) with strong knowledge of platform architecture, data models, security, and automation (Flows, APIs)
• Strong technical capability in integrations and enterprise architecture, including APIs, MuleSoft, and event-driven design
• Demonstrated experience leading multi-team delivery, setting development standards, and ensuring high-quality, scalable solutions
• Commercial and product mindset, with experience managing backlogs, prioritisation, and delivering measurable business value
• Excellent stakeholder management skills, with the ability to influence senior leaders while championing governance, data quality, and innovation (including AI capabilities such as Einstein)

Life at CityFibre

Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating a workplace where people feel a genuine sense of belonging and pride in what they do. That’s why we’re proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, a Disability Confident Leader, a Care Leaver Friendly Employer, and a signatory of the Armed Forces Covenant Gold Award.

We’ll support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life – including generous annual leave (with an extra day off on your birthday), private medical insurance, health cash plans and family‑friendly policies.

Find out more about our culture, communities and benefits on our careers site.