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Executive/Senior Executive - Customer Service

ADI Recruitment

Bangkok, Bangkok, Thailand1 month ago
21 views11 saves3 applies

Job Type

full time

Description

Open for Thai Nationals only

Reporting to - General Manager

Job Description -

  • Knowledge of placing bookings with Shipping lines Online/ Inttra/ Manual ( if required)
  • Timely coordination with agent / shipper / Liners for shipment status , bookings , cut off & container gate in status.
  • Following up with shipper for SI drafts
  • Communication with Internal team and inter departments for Import/ Exports consignments handled by Team
  • Should have knowledge of handling Cross country/ Third country shipments
  • Knowledge of what is Switch Bl & how it is handled
  • Knowledge of handling Nomination shipments
  • Basic knowledge of sending rate quotation & checking online rates ( will be addon)
  • Job Creation in System

Qualification - Bachelor Degree in any field

Experience - At least 2-3 years experience in shipping, customer service, on freight forwarder business or shipping.

Skills & Key Competencies -

  • Good Command of English for Documentation and Email only
  • Have good Computer Skills
  • Hardworking and Patient
  • Have Service Mindset and able to work under pressure
  • Good attitude, positive, interpersonal skill
  • Well organized and able to work under pressure

This job is found at InterviewStack.io

Skills

customer service

About ADI Recruitment

ADI Recruitment is a recruitment partner in Thailand offering IT Staff Outsourcing, Recruitment Services, EOR Services, and IT Software Consulting.

staffing and recruiting, it services and it consultingWebsite