The Palace Group is looking for a Reporting Analyst to join our IT Software Division. This position requires innovative thinking and strong design skills for data retrieval, report development, and dashboard visualization to enhance business operations across the organization.

About the Role

This role supports operational, clinical, and leadership teams by transforming complex data into clear, accurate, and actionable insights.

The Reporting Analyst must be a strong multi-tasker who can organize and manage multiple projects simultaneously with exceptional attention to detail.

Our IT department operates in a fast-paced and collaborative environment. We are a growing team working across a wide range of technologies, including web applications, mobile applications, and cloud solutions.

This position reports directly to the Director of Software Services and is on-site.

Responsibilities

• Analyze database tables, relationships, and structures to ensure accurate data retrieval.
• Design, develop, enhance, and maintain reports and dashboards that deliver actionable insights into key business metrics
• Map existing or new SQL queries to reports within new or existing internal applications
• Work with internal stakeholders (operations, clinical teams, and leadership) to gather business requirements and determine the most effective reporting solutions
• Create and maintain technical documentation for reporting systems, queries, dashboards, and reporting procedures
• Provide user support for reports, dashboards, and reporting tools
• Train users on the operation, scheduling, and interpretation of reports and dashboards

Requirements

• Proficient in Microsoft SQL Server, with strong T-SQL experience including stored procedures, views, functions, and query optimization
• Bachelor’s degree in a computer-related field or equivalent work experience
• 2–4 years of experience in reporting and dashboard development
• Excellent verbal, written communication and presentation skills

• Strong analytical thinking, problem-solving skills, and attention to detail

Following Skills are a Plus

• Experience with SSRS, SAP Crystal Reports, and XML
• Experience with SAP Lumira and SAP Universes
• Experience with SAP BusinessObjects (SAP BOE)
• Healthcare industry experience.
• Experience working with Electronic Health Record (EHR) systems or clinical data