Become Commercial Account Manager (m/f/d) at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

What we offer

• Health insurance portfolio,
  including dental, vision, life, and disability insurance options, as well
  as a health savings account
• High-standard 401(k) plan (with
  one of the leading providers)
• Competitive vacation package
  and paid sick days
• Flexible/Mobile
  working
• Childcare
  contribution and birth bonus
• Employee
  referral bonus
• Paid
  parental leave options
• Public
  commute tax program
• Team
  events
• Free snacks and drinks in the
  office
• Gym
  in the office building

What you'll do

• 
  You will build and manage your
  own client base and work to establish long-term, sustainable, trusting,
  and successful business relationships.
• You use your talent to detect
  cross- and upsell opportunities, take over the ownership for renewal
  processes and you always have the right solutions at hand for your
  customers.
• You have an open ear for
  individual customer requirements and use them as an opportunity to
  intensify the business relationship.
• You convince our opportunities
  and existing customers with your open, communicative personality.
• You take on projects of various
  sizes and handle them independently.
• In the event of complaints, you
  work on a solution together with the customer.
• You work closely with colleagues from other
  technical departments and sales

What you'll need

• 
  You have successfully completed
  a bachelor’s degree in Business, Marketing or related fields and have
  relevant work experience within a customer facing role, ideally with a
  technical background.
• You have first experience with
  a solution-oriented sales approach.
• You have worked with Enterprise
  organizations and managed to develop VP and higher relationships.
• Industry experience with
  Finance, Insurance and Healthcare verticals is a plus. 
• Ideally, you have gained
  initial professional experience in the IT/ software environment or process
  optimization and would like to develop further in the direction of account
  management/sales.
• You work diligently through any
  customer issues until resolved.
• You bring a strong business
  acumen and a customer-oriented way of thinking.
• You easily adapt to the
  sometimes-complex requirements of the respective customers while
  maintaining the balance between customer wishes and profitability.
• You come with strong
  communication skills to interact with customers and with internal
  organizations.

What you can expect

At Retarus,
you will work on impactful and dynamic projects, with real opportunities to
make a difference. Our customers are leaders across diverse industries, with
constantly evolving needs and high expectations. You’ll be working with
cutting-edge technology and great creative leeway to meet customers’ needs –
and the projects you work on will be deployed globally. Working at Retarus, you
will collaborate closely with convivial, culturally diverse teammates. You will
grow professionally in a dynamic and exciting workplace and design impactful
solutions in real time with top companies. 

Very important
Come as you
are. Retarus is committed to equal employment opportunity regardless of race,
color, ancestry, religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, gender identity, or veteran status.

This
position offers a salary between $80,000 and $120,000 annually.The final salary depends on experience and qualifications. We are happy to
discuss the details and finalize a fair offer during the interview process.

Apply via
our online application portal – it’s easy and doesn’t take long. Our colleague
Felix Gansmeier is happy to field any questions you may have: Felix.Gansmeier@retarus.de

We’re
looking forward to getting to know you!