We
are looking for (Technical Support Officer) (Saudi National) to be
responsible for troubleshooting technical issues, providing timely customer
feedback, and supporting the roll-out of new applications, among other duties.

Moreover, technical support officers need to
talk to customers directly, as well as create written documentation, requiring
excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutionsmso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-language:
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• Troubleshooting technical issuesmso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-language:
  AR-EG" dir="RTL" lang="AR-EG">.
• Diagnosing and repairing faultsmso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-language:
  AR-EG" dir="RTL" lang="AR-EG">.
• Resolving network issuesmso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:
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• Installing and configuring hardware and
  softwaremso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:
  minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">.
• Speaking to customers to quickly get to the
  root of their problemCalibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;
  mso-hansi-theme-font:minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">.
• Providing timely and accurate customer feedbackmso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-language:
  AR-EG" dir="RTL" lang="AR-EG">.
• Talking customers through a series of actions
  to resolve a problemCalibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;
  mso-hansi-theme-font:minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">.
• Following up with clients to ensure the problem
  is resolvedmso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:
  minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">.
• Replacing or repairing the necessary partsmso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:
  minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">.
• Supporting the roll-out of new applications.

Qualificationsmso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:
Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">:

• Bachelor degree of computer science or related
  field is a mustCalibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;
  mso-hansi-theme-font:minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">.
• Must be Saudi Nationalmso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:
  Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">.
• Fresh graduate our out of work for more than
  three monthsmso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:
  minor-latin;mso-bidi-language:AR-EG" dir="RTL" lang="AR-EG">.
• Must be based in Riyadh ,Saudi Arabiamso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-language:
  AR-EG" dir="RTL" lang="AR-EG">.
• Must have IT background or Experiencemso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-language:
  AR-EG" dir="RTL" lang="AR-EG">.