Role Overview
We are looking for an Associate Program Manager to support the successful planning, coordination, and delivery of large-scale programs within a dynamic, technology-driven environment. This role combines both strategic and operational responsibilities, working closely with cross-functional teams to ensure program objectives are achieved on time, within scope, and aligned with business goals.
The position is designed as a developmental role, providing exposure to program governance, stakeholder management, and end-to-end delivery oversight across multiple projects.

Key Responsibilities
Program Coordination & Delivery Support

• Assist in defining and communicating program goals, governance structures, and responsibilities across internal and client teams
• Support the planning and execution of program activities to ensure alignment with overall strategic objectives
• Help coordinate multiple projects within a program, ensuring timelines, quality standards, and deliverables are met

Stakeholder Management & Client Engagement

• Build and maintain strong relationships with stakeholders and client teams
• Develop an understanding of business objectives to support long-term engagement and satisfaction
• Assist in managing communication across teams to ensure alignment and transparency

Planning, Governance & Reporting

• Support the development and maintenance of program documentation, including processes, budgets, and reporting tools
• Assist in establishing governance frameworks and program controls throughout the lifecycle
• Contribute to regular reporting on program performance, health metrics, and key updates

Risk, Issue & Change Management

• Identify potential risks and issues and support the development of mitigation strategies
• Assist in managing changes to scope, timelines, and priorities as program needs evolve
• Help resolve blockers and support conflict management across teams

Operational & Process Improvement

• Contribute to process optimization and operational efficiency initiatives
• Support automation and continuous improvement efforts within program delivery
• Provide guidance and support to project teams to improve execution and outcomes

Project-Level Support

• Provide hands-on support to individual projects when required
• Assist project managers and cross-functional teams in delivering program objectives

Required Qualifications

• Bachelor’s degree or equivalent practical experience
• Experience in project or program management within a technology-driven environment
• Strong organizational and workload management skills, with the ability to handle multiple priorities
• Proven ability to work in fast-paced and evolving environments
• Experience collaborating with cross-functional teams and stakeholders

Preferred Experience

• Exposure to technology, cybersecurity, or consulting environments
• Experience supporting large-scale or complex programs
• Familiarity with structured and unstructured project management approaches
• Experience in client-facing roles or stakeholder engagement

Skills & Competencies

• Strong problem-solving and analytical skills
• Ability to manage priorities, timelines, and dependencies effectively
• Excellent communication, presentation, and interpersonal skills
• Ability to work collaboratively in a team-oriented environment
• Adaptability and flexibility in handling ambiguity and change
• Proactive mindset with a focus on continuous improvement

Tools & Knowledge

• Proficiency in standard productivity tools (e.g., spreadsheets, presentations, documentation tools)
• Familiarity with project tracking and task management tools is an advantage

Certifications (Optional)

• Project or program management certifications (e.g., PMP or equivalent) are a plus

Additional Notes

• This role requires a balance of strategic thinking and hands-on execution
• Candidates should be comfortable working in collaborative, fast-paced environments with evolving priorities