Account Expansion Analyst — Healthcare Services 

About Neolytix 

Neolytix is a healthcare services company headquartered in Chicago, serving 220+ healthcare provider organizations across the United States with revenue cycle management, credentialing, medical coding, patient access, and consulting services. 

About the Role 

We’re building a dedicated account growth function and need an analytical, process-driven professional to be its operational engine. You’ll maintain client intelligence, execute targeted outreach campaigns, build data-driven materials, and support account reviews for clients ranging from mid-size practices to large health systems. 

Responsibilities 

• Build and maintain account mapping across 220+ client accounts 

• Monitor healthcare delivery data to identify cross-sell and win-back opportunities 

• Execute targeted outreach campaigns using CRM workflows 

• Prepare data packages and materials for client account reviews 

• Produce monthly industry intelligence briefs for client distribution 

• Track pipeline activity, generate dashboards, and maintain CRM data integrity 

• Coordinate with delivery teams to systematize opportunity identification 

What You Bring 

• 2-4 years in healthcare BPO analytics, sales operations, or B2B marketing operations 

• CRM proficiency (HubSpot preferred) 

• Strong Excel/Google Sheets skills 

• Healthcare revenue cycle concepts understanding 

• Professional written English 

• Process-oriented mindset 

• US-overlapping hours (3-4 hours with Central time) 

Nice to Have 

• Healthcare BPO experience 

• HubSpot or Salesforce certification 

• Dashboard experience (Power BI, Looker) 

• Account-based marketing exposure