A successful Inside Sales Representative is detail-driven, proactive, and execution-focused. They anticipate issues before they impact the customer, communicate clearly across teams, and consistently deliver a high level of operational excellence that enables the Sales director to focus on strategic growth. The Inside Sales Representative is responsible for driving incremental aftermarket revenue through proactive customer engagement, cross-selling, and digital sales support. Sales Analyst Activity Collaborate with manager and implement defined customer-specific strategy Proactively support promotional programs, pricing initiatives, and product launches working with all relevant Hella departments Support cost, pricing, and promotional uploads to respective customer, buying groups or external sales rep systems. Support External Rep Agents to develop growth opportunities Assist with general administrative tasks related to sales operations, such as preparing documents, managing correspondence, and maintaining databases Coordinate with various departments, including marketing, outside sales, customer service and logistics, to ensure smooth operations and timely fulfillment of orders. Analyze sales data to identify trends, opportunities, and potential areas for improvement and sales growth. Work with internal teams to resolve customer issues related to orders, pricing, and delivery including shortages and claims. Provide fast escalation of customer topics through the Hella organization Connect Hella marketing customer to create execute marketing activities Work with GBS on resolving Accounts Receivable Accounts Payable Issues with customers Facilitate new customer set ups including paperwork Other Other assignments and projects as required * This position may be considered for REMOTE work