Join the NORC People Department of NORC at the University of Chicago as our newest Senior Director of Operations. NORC People serves as the organization's Human Resources function, focused on enabling business success through strategic talent, culture, and workforce initiatives.

The Senior Director of HR Operations is a strategic leader responsible for overseeing core HR operational functions, including Compensation, Benefits, HRIS, Employee Relations, and HR Compliance. This role leads a team of experienced directors and managers, ensuring operational excellence, cross-functional alignment, and successful execution of enterprise-wide initiatives.

This leader will focus heavily on team leadership, stakeholder partnership, operational strategy, project execution, and clear, transparent communication across all levels of the organization, rather than serving as the technical subject matter expert in each functional area. The ideal candidate is an experienced people leader who can develop high-performing teams, drive large-scale initiatives, and create scalable processes that support business growth and employee experience.

This role will play a key role in shaping the future of NORC’s HR function, with high visibility and meaningful impact across the organization.

Location: This is a hybrid role based in our Chicago Loop office (300 E. Randolph), with a minimum of eight (8) days a month in the office.