M02 - Operations Support Engineer
FPT Asia Pacific Pte Ltd
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Job Type
Description
Responsibilities
Design, build, and maintain cloud infrastructure across development, staging, and production environments.
Manage compute, storage, networking, containerisation, virtualisation, DNS, and monitoring platforms.
Implement monitoring and observability solutions using tools such as AWS CloudWatch, Prometheus, Grafana, and ELK.
Ensure compliance with security and government platform standards, including access control and system hardening.
Automate infrastructure using Infrastructure-as-Code tools such as Terraform, Ansible, and AWS CloudFormation.
Improve system reliability through SRE practices, including monitoring SLIs, SLOs, and error budgets.
Manage AWS services (EC2, ECS, S3, RDS, Lambda, VPC, IAM) and container platforms (Docker/Kubernetes).
Maintain networking services (TCP/IP, DNS, DHCP, VPN) and perform system patching and maintenance.
Support backup, disaster recovery, and high availability solutions.
Collaborate with application teams and maintain documentation, runbooks, and operational procedures.
Requirements
Experience with virtualisation platforms (VMware vSphere, Hyper-V).
Strong Linux and Windows Server administration skills.
Experience with cloud platforms (AWS preferred).
Familiarity with container technologies (Docker, Kubernetes, ECS).
Knowledge of monitoring and observability tools (CloudWatch, Prometheus, Grafana).
Experience with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation).
Strong understanding of networking concepts and scripting (Python, PowerShell, Bash).
Experience with CI/CD pipelines and Git-based workflows.
Qualifications
- Bachelors degree in Computer Science, Information Technology, or related field with experience in infrastructure or platform operations.
Preferred Certifications
AWS Certified Solutions Architect / SysOps Administrator
VMware Certified Professional (VCP)
Red Hat Certified Engineer (RHCE)
Microsoft Windows Server certifications
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Skills
About FPT Asia Pacific Pte Ltd
FPT Asia Pacific is a subsidiary of FPT Software group, the largest IT Services group in South East Asia. It is an AI-first company providing comprehensive, AI-powered solutions with AI-augmented engineers, serving over 300 businesses in Singapore, Malaysia, Australia, Thailand, Philippines, and Indonesia.