We're looking for a dedicated Customer Support Specialist for a platform that has modern way to organize, cleanse, and update data in multiple platforms all in one place.

Requirements:

• At least 2+ years of Customer Support experience in a software company.
• Has experience in using chat, zoom, or loom videos.
• Customer Service oriented.
• Data SaaS experience will be a plus but not required.
• Excellent communication skills.

Responsibilities:

• Educate and train people on how to use products over chat or video conference.
• Help customer to solve issues over chat.
• Understanding the product and being able to explain it.
• Will directly reports to the CEO.

Benefits:

· Equity

· Medical, dental, and vision insurance.

· 401K with a 4% company contribution.

· PTO, sick and unplanned time off, holidays.

This is a remote permanent position. Open to US candidates only!