Role

• Analyze and interpret customer specifications and technical requirements.
• Lead and coordinate technical support activities alongside sales initiatives within the Thermal Segment.
• Manage the preparation and completion of technical project documentation in collaboration with the project team, including quality procedures, technical drawings, and related materials.
• Coordinate project stakeholders and ensure effective collaboration under the guidance of the Account Manager.
• Identify and develop new business opportunities within the Project Sales division.

Responsibilities

• Support the development and expansion of new product offerings within the range.
• Review customer specifications, identify critical requirements, assess project scope, and determine technical feasibility.
• Define refractory designs, select appropriate products, and develop lining compositions in accordance with technical specifications.
• Coordinate with procurement teams and external suppliers when required.
• Develop, manage, and monitor project schedules to ensure timely execution.
• Review technical drawings and Bills of Materials (BoM) or coordinate their preparation through the Calderys design offices.
• Oversee the completion of technical, quality, and project-related documentation.
• Participate in customer negotiations, project review meetings, and project close-out discussions as part of the sales team.
• Conduct and participate in quality inspections at client facilities, Calderys workshops, and subcontractor sites.
• Supervise and evaluate product installations at customer sites, including the preparation of site visit and technical analysis reports.

Requirements

• Strong knowledge of refractories and/or industrial customer processes within sectors such as Cement, Petrochemical, Incineration, and Boilers.
• Understanding of lining design principles and installation methods.
• Proficiency in industrial drafting and design software, particularly AutoCAD.
• Ability to work effectively within both commercial and technical teams.
• Strong communication and cross-functional coordination skills.
• Excellent organizational skills with the ability to work independently and manage priorities effectively.
• Proficient in Microsoft Office applications and standard web-based tools.
• Fluent in English.

As a global organisation operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience.
In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.

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