Creating plans (sales, budget, earnings, investments, costs, including cross-departmental topics/ projects) Analyzing and collecting market, customer, and competitor data Acquisition of new customers/ new projects (national and international) Coordinating and monitoring the processing of technical and commercial customer inquiries Creating and tracking offers in line with guidelines Leading and managing contract negotiations (national and international) Submitting and coordinating orders and necessary activities to related departments Leading claim negotiations (customer claims based on contractual terms) Responsibility for accounts receivable management (clarification of open items) Collaboration in project teams for adaptation and new projects Preparing content for customer events (trade fairs, internal events, presentations at customer premises), including participation Personal customer support, including correspondence (national and international) Performing target/ actual comparisons (DB4, sales, costs), creating forecasts, and analyzing deviations Creating individual reports for business reviews, monthly reporting, and sales management Active management of the product portfolio for assigned customer groups during series production and spare parts phases Development and execution of account strategies to maximize revenue, customer retention and growth