Overview of the Role

The Technical Recruiter (Officer level) will support day-to-day hiring for IT roles within the Managed Services Provider (MSP) environment. This role focuses on end-to-end recruitment, ensuring a smooth and efficient hiring process. 

The ideal team member has hands-on experience recruiting for technical roles and is comfortable working in a fast-paced, high-volume setting. 

Major Responsibilities:

Sourcing and Screening 

• Create and implement sourcing initiatives to reach potential candidates  

• Source candidates for Technical Roles (Service Desk, QA, Developers, Network/Infra support, etc.) using job boards like LinkedIn, Jobstreet, referrals, etc. 

• Endorsed qualified candidates to hiring managers promptly 

• Network with potential hires through professional groups on social media and during hiring events. 

• Coordinate and implement tech job fair initiatives 

Recruitment Coordination 

• Conduct initial screening and interview to assess qualifications, experience, and basic technical fit 

• Schedule interviews between candidates and hiring teams 

• Ensure candidates are updated throughout the recruitment process 

• Assist in managing interview feedback and next steps 

• Design interview questions that reflect each position’s requirements and apply interview techniques and evaluation methods to better assess the candidates 

• Responsible for meeting hiring goals by filling the vacancies with candidates that meet the set qualifications. 

Pipeline Management 

• Build and maintain a steady pool of candidates for recurring roles 

• Keep candidate records updated in ATS and trackers 

• Support ongoing and urgent hiring requirements across accounts 

Offer and Pre-employment Support 

• Assist in offer discussions and documentation 

• Work closely with other recruiters, hiring managers, and leaders 

• Provide reports/updates on candidate status and hiring progress