NOW HIRING – QA Specialist

Location: Limassol, Cyprus

Established Company – 10+ Years of Success

Experience Required: Minimum 1 year in a similar role in the FX Industry.

About the Role

Our client is looking for a meticulous and performance-driven QA Specialist to ensure the highest standards of quality across customer interactions and internal processes.

You will be responsible for monitoring, evaluating, and improving operational quality while working closely with team leaders and management.

Key Responsibilities

• Monitor and assess customer interactions in line with company standards and compliance requirements.
• Conduct quality evaluations and provide constructive feedback to teams.
• Prepare QA reports and identify trends, strengths, and areas for improvement.
• Collaborate with Team Leaders and department managers to enhance overall performance.
• Assist in developing quality assurance procedures and best practices.
• Support coaching initiatives aimed at improving employee effectiveness and customer satisfaction.
• Ensure consistency and adherence to company policies.

Requirements

Minimum 1 year of experience in a Quality Assurance role or similar position.

Strong analytical and problem-solving skills.

Excellent attention to detail and organizational abilities.

Ability to deliver feedback professionally and effectively.

Strong communication skills in English; additional languages are considered an advantage.

Proficiency in Microsoft Office and reporting tools.

What We Offer

Attractive salary package based on experience.

Opportunities for professional development and career progression.

Supportive and collaborative work environment.

Immediate start available for suitable candidates.

Ready for your next career move?

Join an established company with a decade of success and become part of a team that values excellence, growth, and innovation.

Apply today!

TTH Recruitment

TEAMWORK TENACITY TRIUMPH