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Remote Customer Experience Support Associate

Triptastic Adventures

Tallahassee, Florida, United StatesRemote1 month ago
68 views25 saves8 applies

Benefits

Remote Work

Job Type

full time

Description

Role Overview
We are expanding our remote support team and are seeking dependable, detail-oriented individuals who enjoy helping others and managing multiple tasks. In this role, you will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements.

This is well-suited for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team.

Key Responsibilities

  • Assist clients with organizing and coordinating personalized plans
  • Research, compare, and confirm reservation options
  • Provide accurate information and thoughtful recommendations
  • Communicate professionally via email, phone, and messaging platforms
  • Manage updates, changes, and service-related concerns
  • Maintain accurate client records and documentation
  • Participate in training and team meetings

What We Offer

  • Fully remote
  • Flexible scheduling
  • Ongoing training
  • Access to incentive programs and special perks
  • Supportive team culture

Qualifications

  • Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
  • Strong English communication skills
  • Reliable internet and smartphone (computer is also recommended)
  • Organizational and customer service skills
  • Experience helpful but not required

This job is found at InterviewStack.io

Skills

customer service

About Triptastic Adventures

Triptastic Adventures is a full-service travel concierge service specializing in creating memorable vacations for families, couples, and groups, and offering mentorship for remote travel agents.

travel, tourismWebsite