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Remote Czech speaking Customer Service Specialist | Monday to Friday

North Bridge Talents

Porto, PortugalRemote1 month ago
75 views37 saves11 applies

Benefits

Remote Work

Job Type

full time

Description

Location: Braga, Portugal (remote)

Work Setup: Fully remote

Languages Required: Czech and English

Start Date: 7 May 2026

Schedule: Monday to Friday, 08:00–17:00 (weekends off)

Contract Type: Permanent contract (standard conditions apply)

Compensation: Base salary over 14 months

Additional Benefits: €45 monthly complexity bonus (paid over 11 months)

Relocation: Not provided.

About the Position

Join a Czech-speaking customer service team supporting automotive digital services. In this role, you will assist customers with inquiries related to digital tools and services in the automotive sector, ensuring a smooth and efficient user experience.

Key Responsibilities

Provide support in Czech via digital channels (such as phone, email, or chat)

Assist customers with questions related to automotive digital services

Resolve issues efficiently while maintaining a high level of customer satisfaction

Follow internal processes and escalation procedures

Accurately document all interactions in internal systems

Candidate Profile

Fluency in Czech

Good command of English

Strong communication and problem-solving skills

Customer service experience is an advantage

Comfortable working remotely and independently

Must already reside in Portugal

What You'll Get

Base salary × 14 months

€45 monthly complexity bonus (11 months)

Fixed weekday schedule with weekends off

Remote work setup

This job is found at InterviewStack.io

Skills

user experiencecustomer service

About North Bridge Talents

NorthBridge Talent connects exceptional professionals with forward-thinking companies. We partner with organizations to identify, attract, and place high-performing talent that drives long-term growth. Through strategic search, market insight, and a people-first approach, we build bridges between ambition and opportunity.

staffing, recruitmentWebsite