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Customer Service Executive - Two Wheeler Loans - Vriddhi - Chhindwara - Pankaj Plaza - CSE

Tata Capital

Chhindwara, Madhya Pradesh, India1 month ago
67 views27 saves2 applies

Job Type

full time

Description

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency.

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Sanction ratio target achievement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / RBI regulations.

Exp (in yrs) :- 0-3 yrs

Qualification :- Graduate in any discipline

Qualification :- Graduate in any discipline

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About Tata Capital

Tata Capital is a financial services company based in India, offering a range of financial products including motor finance. It operates in the finance industry and provides customer service roles in various locations across India.

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