Customer Service Executive - Two Wheeler Loans - Vriddhi - Chhindwara - Pankaj Plaza - CSE
Tata Capital
Job Type
Description
To ensure the achievement of disbursement targets of retail loan product with minimum delinquency.
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Sanction ratio target achievement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / RBI regulations.
Exp (in yrs) :- 0-3 yrs
Qualification :- Graduate in any discipline
Qualification :- Graduate in any discipline
This job is found at InterviewStack.io
About Tata Capital
Tata Capital is a financial services company based in India, offering a range of financial products including motor finance. It operates in the finance industry and provides customer service roles in various locations across India.