Position: Italian-speaking Customer Service Representative
Location: Remote from Portugal
️ Start Date: Flexible
Work Model: Fully Remote

About the Role

Are you passionate about helping others and creating meaningful customer experiences all from the comfort of your home?
Join a multinational company recognized for its inclusive culture, growth opportunities, and modern work approach. As an Italian-speaking Customer Service Representative, youll support one of the worlds top international brands, ensuring every customer interaction is handled with care, empathy, and professionalism.

What Youll Do

• Communicate with Italian-speaking customers via phone, email, and chat.

• Handle inquiries, solve issues, and provide clear, accurate information.

• Guide users through processes and ensure customer satisfaction.

• Collaborate with cross-functional teams to improve customer experience.

• Maintain service quality and meet performance targets.

What Were Looking For

• Language Skills: Native or C2 level of Italian + B1/B2 level of English.

• Strong communication and interpersonal skills.

• A genuine passion for customer satisfaction and problem-solving.

• Self-motivated and comfortable working remotely.

• Previous customer service or hospitality experience is a plus but not mandatory!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your security and well-being.
️ Meal Allowance daily meal support provided.
️ Relocation Package including flight and accommodation support for candidates moving from abroad.
Training & Career Development structured onboarding and real growth opportunities.
Modern Remote Culture multicultural teams, digital collaboration, and a supportive environment.