Organization: New Mexico Museum of Natural History Foundation Location: 1801 Mountain Rd. NW, Albuquerque NM An Off-Campus Work-Study Position - MUST have a Work-Study Award JOB SUMMARY: Primary point of contact for customers. Job will be primarily based in the DynaStore gift shop, with additional training in DynaTheater and the Membership Desk. All areas require a high level of professionalism and customer service. Specific Duties include: Dyna Store  Demonstrates a welcoming customer focused environment by greeting customers, responding to questions, and improving customer engagement  Provides excellent customer service - recommend merchandise on the floor and at the register  Accurately uses point of sale system  Balances cash drawers for both open and closing shifts  Restocking and pricing merchandise as directed  Introduces promotions and opportunities to customers  Maintain tidiness of the store daily  Direct and sell memberships to customers as needed  Work in a team environment to assist with other projects and tasks as needed or assigned Membership Desk  Deliver high quality customer service  Provide services and answer questions to current members  Sell memberships to potential Museum visitors  Inform members and visitors of current Museum events  Strives to maintain a thorough knowledge of products and services available at the Museum, Planetarium, DynaTheater, NatureWorks, Foundation, and Cafe  Sell admissions to members and Museum visitors  Balances cash drawers for both open and closing shifts  Assist Foundation sta􀆯 with upcoming events and projects DynaTheater  E􀆯iciently open the theatre at the start of shift and close at the end of day  Operates projection system equipment to project all movies, lectures, special events, etc.  Maintain cleanliness of the theater and operating room daily  Distributes, collects, washes and dries 3-D glasses.  Seats guests, school groups and make all necessary announcements before show starts as well as assist handicapped guests with entry, seating, etc.  Notifies the Theater Manager immediately of any facility problems or complaints,  Handles high level technical problems quickly and e􀆯iciently, including communicating to the audience, the procedure that will follow. (Such as evacuating theater properly during an alarm).