Position Summary, Responsibilities and Expectations:

• Able to complete testing and file results with minimal oversight.
• Solid knowledge of PCs and their various components
• Able to troubleshoot across multiple platforms.
• Experienced test plan creator
• Troubleshoot issues of Windows/Mac/Phone (Install, repair..)
• Responsible for:
  o Complete QA testing for SW and FW
  o Compiling reports on findings and testing data gathered
  o Record testing data and analyze results, and file all issues and concerns in bug tracking SW
  o Develop Product test plans.
  o Providing recommendations and advice to relevant stakeholders

Essential Skills and Experience:

• A passion for creating best-in-class technical documentation and training materials.
• Self-starter with minimal need for oversight
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
• Good understanding of Severity levels, QA Processes for software development, debugging, etc.
• Good document skills (Word, Excel, Outlook etc.)
• Expert skills with Gaming and another technical products.
• Experience about Web testing and Qase, Jira.