Primary Responsibilities

The Lead Integration Architect will lead IPS’s next phase of growth by designing, implementing, and integrating technology systems that drive efficiency, scalability, and competitive advantage.

This role is responsible for transforming how IPS operates by leveraging AI, automation, and system integration across estimating, operations, service, and finance. The ideal candidate is both strategic and hands-on, capable of architecting solutions while also executing and driving adoption across the organization.

This role will be instrumental in helping IPS scale toward its long-term growth goals by aligning systems, data, and workflows into a cohesive, modern technology ecosystem.

AI & Automation Strategy

• Lead development and implementation of AI-driven tools
  
  • Estimating and proposal automation
  • Document and scope analysis
  • Field support tools and knowledge assistants
• Evaluate emerging AI tools and identify practical applications for IPS
• Ensure AI solutions are scalable, secure, and aligned with business objectives

Systems Integration & Architecture

• Own integration strategy across all core platforms (ERP, CRM, finance, HR, and productivity tools)
• Design and implement system-to-system data flows to eliminate manual processes
• Ensure system reliability, performance, and data integrity

Operational Platform Development

• Lead development and enhancement of internal operational tools, including:
  
  • Project tracking and lifecycle management systems
  • Field reporting and technician logging tools
  • Asset and system tracking solutions
• Establish standards for system design, usability, and data structure

Workflow Automation & Process Improvement

• Identify inefficiencies across departments and implement automated solutions
• Reduce administrative burden on field and office teams
• Standardize workflows across branches while maintaining flexibility

• Customer & Vendor Experience Technology

• Enhance customer-facing platforms and digital experiences
• Improve onboarding, documentation, and transaction workflows
• Integrate systems to streamline interactions with clients and vendors

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  Collaboration & Communication Systems

• Lead system integration across communication and scheduling platforms
• Improve internal communication and scheduling efficiency
• Align communication systems with operational and field requirements

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  Leadership & Cross-Functional Partnership

• Partner with Operations, Sales, Finance, and Service teams
• Translate business needs into technical solutions
• Drive adoption, training, and change management across the organization
• Manage vendors, consultants, and development resources

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  Key Projects (Immediate Focus)

• AI Estimating Tools (Cost + Scope) integrated with CRM
• Custom project management software full lifecycle development
• ERP cloud migration strategy and execution
• Field enablement tools (chatbot, logs, inspection systems)
• End-to-end client onboarding automation

Qualifications

Required

• 7–12+ years in IT, systems integration, or business systems leadership
• Experience leading ERP/CRM integrations and implementations
• Strong understanding of APIs, data architecture, and system workflows
• Experience managing complex, cross-platform integrations
• Proven ability to lead large-scale system or digital transformation initiatives

Preferred

• Experience with AI tools, automation platforms, or low-code/no-code tools
• Experience in construction, field service, or security integration industry
• Familiarity with SedonaOffice, WeEstimate, or similar platforms
• Cloud infrastructure experience (AWS, Azure)
• Vendor management and implementation leadership

Key Competencies

• Strategic Thinking + Execution – Can design the vision and deliver it
• Systems Mindset – Sees how everything connects
• Innovation – Brings forward-thinking solutions that actually work
• Change Leadership – Drives adoption across teams
• Problem Solving – Simplifies complex processes