Norwegian Customer Service Advisor - Work from home - Portugal
KultureTalent
Lisbon, Lisbon, PortugalRemote1 month ago
31 views12 saves4 applies
Benefits
Remote WorkPerformance Bonus
Job Type
full time
Description
- RESPONSABILITIES:
- Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
- Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
REQUIREMENTS:- Native or near native level of Danish
- Good level of English (it will be to work in an international company)
- Highschool Degree
- Microsoft Office Knowledge
- Dynamic and Proactive
- Good communication skills
- Based in Portugal - WORK FROM HOME
- Experience with attending customers will be a plus
ON OFFER:- Basic salary for 14 months
- Performance Bonus
- Work from home
This job is found at InterviewStack.io
About KultureTalent
We assist companies in finding the right talent, developing a talent pipeline, achieving strategic growth objectives, and outsourcing all non-core services so that clients can focus on their core functions and leave the rest to us.
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