Key Account Manager - B2B
Iyzico
Benefits
Job Type
Description
iyzico
Founded in 2013 with the mission to democratize financial services for merchants engaged in e-commerce and make them accessible for everyone, iyzico is a leading fintech company offering innovative payment and financial solutions to both businesses and consumers. The company aims to simplify payment processes, making life easier for both consumers and merchants.
Providing merchants with an easy-to-use and secure platform that streamlines their payment acceptance processes, iyzico was acquired in 2019 by PayU, a global payment company. Today, iyzico operates within the Prosus Group, one of the world's largest technology investment groups.
In line with its vision to become one of the top five financial institutions in Türkiye, iyzico acquired Paynet in 2025 and continues to serve more than 185.000 merchants.
Key Responsibilities
- Ability to drive successful projects with a wide range of people at all decision-making levels
- Engaging with customers via telephone, email and face to face meetings
- Building long lasting relationships with senior management of customers
- Representing the company successfully by establishing strong communication with his/her customers
- Identifying customer needs and offering suitable solutions (financial / operational / technical) for them
- Making regular field visits to follow up the voice of customers and the market closely
- Ensuring the highest level of customer satisfaction
- Create a business plan for the sectors for which it is responsible and quickly pass on actions
- To develop effective communication with business partners and to gain projects with business development activities
- Efficiently managing all customer related processes using internal and external elements
- Providing the necessary contribution for the measurement and improvement of the key account satisfaction and the image of the establishment
- Providing the communication network coordination between the customer and the company
- Ensuring that proposals and contracts are prepared in time, without errors, in accordance with customer demands and needs
Requirements
- Graduating from relevant departments of universities
- Minimum 3-4 years experience in a similar position
- Experience with e-commerce , retail and payment systems would be an advantage
- Knowing technology concepts well, developing customer needs and positioning the right products and solutions
- Customer-focused, strong communication, business tactics, and planning competence
- The successful candidate will be an analytically driven team player who is motivated by an entrepreneurial, fast-paced and highly collaborative environment
- Tend to teamwork, able to cope with stress
- Experience in solving analytical problems
What We Offer
- A culture of continuous development: conferences, in-house events to stay up-to-date on current trends and technology. (Everyone’s encouraged to get on the stage and share expertise with teammates and the community)
- Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.
- Freedom under responsibility is our common mindset. That’s how we designed our flexible working model called iyzico Homequarters. Our headquarter is in Altunizade
- An iyzicoMate is assigned to help you with anything you may need on your onboarding
- A detailed orientation program designed for you to fully grasp the iyzico culture
- Meal & Internet Allowance
- Transportation Allowance
- A gift voucher to meet tech needs and ergonomic workspace at home
- Macbook (and monitor if needed)
- Employee support program: free psychological counseling, legal advice, financial advice etc.
- Access to a wide network of sports facilities
- Private health insurance
- 1 day birthday leave
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