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Business Analyst

Concentrix Corporation

PHL Cebu3 months ago
6 views3 saves0 applies

Job Type

full time

Description

Job Title:

Business Analyst

Job Description

The Business Analyst will support data visualization, reporting, and analysis needs across the organization. This role is responsible for transforming raw data into meaningful dashboards, reports, and insights that guide operational decision making. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to translate business requirements into effective data solutions.

Key Responsibilities

Dashboard & Reporting Development

  • Convert Excel-based reports into interactive Tableau dashboards. (Low complexity)
  • Build new dashboards or structured datasets based on requested criteria, including required data columns and filters. (Low–Medium complexity)
  • Develop dashboards incorporating customized fields, Tableau-approved SQL formulas, or other calculated fields. (Medium complexity)
  • Create advanced analytical views such as:
    • Fleet performance trends
    • Time-of-day impact analysis
    • Theoretical or scenario-based modeling (e.g., impact of changing support hours)
  • Ensure all dashboards and reports reflect accurate data, proper filters, and user‑friendly layouts.

Data Analysis & Problem-Solving

  • Analyze data to identify trends, patterns, and insights aligned with stakeholder requests.
  • Validate data accuracy and troubleshoot inconsistencies or gaps.
  • Dive deep into complex data issues—persists in “digging” until answers or root causes are identified.
  • Understand business requirements and how the underlying data supports those needs.

Technical Support & Collaboration

  • Work closely with stakeholders to clarify requirements and ensure delivered dashboards meet expectations.
  • Collaborate with operations, analytics, and IT teams to validate data sources and logic.
  • Document dashboard logic, definitions, formulas, and workflows.

Location:

PHL Cebu City - Arcenas

Language Requirements:

English

Time Type:

Full time

This job is found at InterviewStack.io

Skills

data visualizationdashboardstableausqldata analysisanalyticstechnical support

About Concentrix Corporation

Concentrix is a global leader in customer experience (CX) and business process outsourcing (BPO) services. The company helps Fortune Global 500 brands and leading organizations modernize technology, transform experiences, and solve complex business challenges through AI-powered solutions and human-centered design. With operations across 70+ countries, Concentrix serves 2,000+ clients across all major industries including technology, automotive, financial services, healthcare, and retail.

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