Duties and responsibilities:

• Track and co-ordinate all IT service requests
• Follow-up and track incidents and control to ensure that incidents are resolved timeously
• General IT administration
• Basic Project administration
• PC maintenance
• PC updates and upkeep
• Software installation
• MS Office products
• Network, hardware & software monitoring and support for both local and remote sites.
• Desktop support on the company's internal IT systems

Qualifications and experience:

• Matric certificate and relevant IT Diploma or Certificate (at least A+ and N+ )
• Physical ability to do manual labour (install network cables, computers, printers, etc.)
• Have an ability to interact and communicate on all levels
• A positive attitude always striving to be the best
• Enthusiastic team player
• High level of accuracy
• Ability to prioritize and good time management