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(French) Customer Success Executive (m/f)

Eugenia Talent

Carcavelos, Lisbon, Portugal1 month ago
4 views1 saves0 applies

Benefits

Remote WorkHealth InsurancePerformance Bonus

Job Type

full time

Description


Type of position

Full-time position
Hybrid

Key languages

Fluent level of French
Advanced English

Sector

Customer Service / Sales

About our Client

This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people, is at ease communicating in English & French.

You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry!

The offer

  • Communicate with customers and clients via phone, email, Skype and chat
  • Maintain partnerships and use every upselling opportunity wisely!
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Record specific details & ensure actions taken on each and every case
  • Work with internal departments to meet customers' needs
  • Data entry in various platforms
  • Upselling and cross-selling techniques
  • Ensure all clients are aware of the company's innovations
  • Being an ambassador for the company

Requirements

  • Excellent communication skills, verbal and written in English and French
  • Stress-resilience, flexible approach to people
  • Ability to multi-task, organize, and prioritize work
  • Experience in Customer Service or Sales will be valued!

Benefits

  • Competitive Salary
  • Monthly meal allowance
  • Monthly performance bonuses
  • Healthcare benefits
  • Be a part of a unique, energetic and dynamic team where you will find plenty of growth opportunities!

The Process

  1. Submit your application and don't forget to send an updated CV
  2. Get a call by our Recruitment Specialist
  3. Start your interview process
  4. Get selected
  5. Start your journey!

This job is found at InterviewStack.io

Skills

upsellingcross sellingcustomer service

About Eugenia Talent

Portuguese recruitment agency based in Lisbon, specializing in multilingual job placements and internships abroad, founded through Republica 45's recruitment field experience.

staffing and recruiting, human resourcesWebsite