Patient Services Specialist - Palliative Care Clinic
Providence
Benefits
Job Type
Description
Full-time day shift position: Monday - Thursday 7:30am -6:00pm - 10 hour shifts
This position works under the direction and supervision of the Clinic Supervisor, Practice Manager or appropriate staff to support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity. Provide effective and efficient front office services to patients for all departments within Providence Regional Cancer System including but not limited to: Providence Medical Group, Providence Centralia Hospital Outpatient Infusion, Providence Centralia Hospital Laboratory, Providence Centralia Hospital Diagnostic Imaging, Providence St. Peter Hospital Lymphedema, Providence Centralia Hospital Pharmacy, and Providence Integrative Cancer Care Program. Coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff. Participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families.
Required Qualifications:
- 1 year of Customer service experience.
- Coursework/Training: Two years of community college/business school training.
- Coursework/Training: Additional course work in business or health care related subjects.
- 1 year of experience working in a medical setting.
- Physician group practice.
- Experience with electronic medical record.
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
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Skills
About Providence
Providence is a not-for-profit Catholic health care ministry committed to providing for the health and well-being of people in the communities we serve.