Salary Range: $10,609.73 - $14,298.09 monthly

SUMMARY

The Hospital/Clinic Program Implementation Expert I supports the Chief Operating Officer in planning, developing, and implementing hospital and clinic support programs and operational initiatives. This role leads the coordination and executions of administrative and operational activities across assigned service areas, ensuring effective integrations of programs system-wide. The position is accountable for performance, compliance, and efficiency, promoting a safe environment that supports high-quality patient care and aligns with organizational and fiscal priorities.

ESSENTIAL FUNCTIONS

• Leads implementation and operationalization of hospital clinic support service programs
• Coordinates cross-functional initiatives to ensure alignment with organizational goals and regulatory requirements
• Plans, directs, and evaluates assigned program areas, establishing priorities and performance expectations
• Oversees safety, emergency preparedness, and security program implementation across facilities
• Ensures compliance with HIPAA, regulatory standards, accreditation requirements, and internal policies
• Supports and oversees health information management processes to ensure data integrity, security, and accessibility
• Facilitates development, standardization, and enforcement of organizational policies and procedures
• Assists in budget development and monitors financial performance of assigned programs
• Coordinates resource planning, staffing alignment, and service delivery to meet operational demands
• Serves as liaison among internal departments and external partners, including public agencies
• Supports leadership oversight of staff and ensures compliance with personnel policies and labor agreements
• Leads initiatives to improve operational efficiency, standardize processes, and integrate systems across services

JOB QUALIFICATIONS

The ideal candidate is a healthcare operations professional with strong program implementation and project management experience. This individual demonstrates the ability to lead complex, cross-functional initiatives while ensuring compliance, operational effectiveness, and alignment with organizational priorities.

Education/Experience

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field
• Master’s degree preferred
• Minimum of 3-5 years of experience in healthcare operations, program implementation, or hospital administration
• Experience working with support services (e.g., safety, HIM, environmental services, or regulatory compliance) preferred

Certificates/Licenses/Clearances

• Valid California Driver’s License.
• Knowledge of HIPAA and healthcare regulatory standards required.
• Ability to successfully pass all required background, and clearance processes.
• Live Scan and Health Screening are required.

Other Skills, Knowledge, and Abilities

• Strong project and program management skills
• Knowledge of hospital and clinic operations, regulatory compliance, and accreditation standards
• Ability to manage multiple initiatives and stakeholders simultaneously
• Excellent communication, facilitation, and interpersonal skills
• Financial and operational analysis skills
• Ability to drive process improvement and organizational change
• Strong collaboration skills with internal teams and external partners

PHYSICAL DEMANDS

Stand: Frequently

Walk: Frequently

Sit: Frequently

Handling / Fingering: Occasionally

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 10 lbs

Push/Pull: Occasionally - Up to 10 lbs

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.