Main tasks would be:

• Driving multiple projects from end-to-end, ensuring on-time delivery and meeting defined scope objectives.
• Independently understanding clients’ needs and business priorities to plan and recommend the appropriate XM methodology
• Coordinate and facilitate internal resources and project teams for the flawless execution of projects
• Collaborating with product managers and technical teams to align project scope with strategic goals.
• Defining project roadmaps, technical milestones, and identifying process improvements.
• Attend daily/weekly stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers
• Managing change control and Project Development plans ensuring good planning of implementation timelines & prioritization.
• Leads communication on multiple projects, including leading discussions, updates, responding to queries and providing solution.

Your profile as an important player in our dedicated team:

• Minimum 3-4 years of experience in project management role, preferably related to technology or software development.
• Proficient in Agile, Scrum, and Waterfall methodologies.
• Professional experience in customer experience, customer feedback management, CRM, business intelligence, and management dashboards is desirable.
• Experience with Medallia MEC and Qualtrics XM is preferred.
• Strong level of curiosity and interest to learn
• Very good understanding of processes, precise analytical work, communication and organizational skills, as well as a strong focus on solutions.
• Hands-on experience with JIRA, Zoho and/or MS Project is beneficial.
• Very good English language skills and excellent knowledge of Microsoft Suite of products.
• Strong leadership, analytical, and problem-solving skills, with the ability to work under pressure.
• A high level of commitment, curiosity, flexibility, and a lot of fun working in a growing and dynamic team.