Client Success Director
Aisling Group
Job Type
Description
Job Description:
·
Responsible and accountable for the
stability of client accounts by nurturing the relationship with client
stakeholders through effective communication and delivery of superior marketing
services and results.·
Lead on the client governance
meetings with the right mix of operational updates, alignment check-ins and
exchange of ideas and advisory.·
Supports and contributes to the
overall strategy of account growth and expansion.·
Act as the people manager of a team
of talented and highly motivated resources, caring for their growth, wellbeing,
and job satisfaction.·
Contribute as a member of the
leadership team on company-wide initiatives.
Job Requirements:
·
Bachelor's degree in Business,
Marketing, Engineering, Computer Science, Mathematics or related field.·
Minimum 10 years of working
experience in Marketing.·
3+ years of experience in program,
change management, or project management within a fast-paced metrics driven
environment.·
Prior experience in B2B software
marketing is highly desirable.·
Experience with project management,
process or operations improvement.·
Self-starter, strong drive, bias for
action and result-oriented with the ability to influence others at both peer
and leader level.·
History of cross-functional
partnership, teamwork and willingness to roll up one's sleeves to get the job
done.·
Detail orientation with a
demonstrated ability to self-motivate and follow-through on projects.·
Demonstrated ability to thrive in
ambiguous environments.·
Strong communication skills:
Impeccable written and oral communication credentials, and ability to translate
data into information and storytelling that influences stakeholders and
business strategy.
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