The Franchise Sales Business Development Specialist serves as a key partner to the Franchise Sales organization, supporting pipeline development and deal execution across the full sales lifecycle. This role is responsible for coordinating prospect engagement, managing sales activity flow, and enabling efficient progression from initial outreach through contract execution.

The position also coordinates with virtual assistant resources to ensure seamless scheduling, logistics execution, and consistent support across the sales organization. By aligning closely with sales leadership and leveraging CRM systems, this role enhances pipeline visibility, improves conversion efficiency, and delivers a high-quality experience for prospective franchise partners.

Key Responsibilities

• Partner with Franchise Sales Executives to coordinate and manage active sales pipeline activities, ensuring timely progression of opportunities
• Support prospect engagement efforts, including scheduling and facilitating meetings, follow-ups, and key touchpoints
• Collaborate and coordinate virtual assistant resources, ensuring alignment on priorities, responsiveness, and quality of execution across scheduling and logistics
• Drive deal coordination and execution readiness, partnering with cross-functional teams (legal, finance, contracts) as needed
• Manage sales activity logistics, including travel planning and meeting coordination for prospect-facing engagements
• Maintain accurate and up-to-date pipeline data and activity tracking within Salesforce or CRM systems
• Ensure data integrity, reporting accuracy, and pipeline visibility to support sales leadership decision-making
• Assist in preparing sales materials, presentations, and prospect communications to support deal advancement
• Proactively identify and resolve process gaps or bottlenecks impacting pipeline velocity
• Partner with Sales Enablement and Operations to support process improvements and reporting insights

Qualifications

• 3+ years of experience in sales support, sales operations, business development, or coordination roles
• Experience working in a fast-paced, quota-driven sales environment
• Demonstrated experience coordinating across cross-functional teams and distributed support resources (including virtual assistants)
• Proficiency in CRM systems (Salesforce preferred) and Google Suite
• Strong attention to detail and ability to drive execution with a sense of urgency
• Excellent communication and interpersonal skills

Key Competencies

• Pipeline & Deal Coordination
• Sales Process Execution
• CRM Data Management
• Cross-Functional Collaboration
• Virtual Resource Coordination
• Operational Efficiency & Process Improvement
• Time Management & Prioritization