Responsibilities

• Lead the end-to-end delivery of technology projects and transformation initiatives.
• Develop and maintain project plans, timelines, milestones, and delivery roadmaps.
• Ensure projects are delivered within agreed scope, budget, quality standards, and timelines.
• Manage project governance, reporting, documentation, and stakeholder communications.
• Identify and manage project dependencies, critical path activities, and change requests.

• Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and backlog grooming.
• Support prioritisation of workstreams and manage delivery capacity across teams.
• Track project progress and proactively intervene to resolve issues impacting delivery.
• Maintain lesson-learned logs and contribute to continuous improvement initiatives.
• Ensure consistent application of project management standards and best practices.

• Identify, assess, and manage project risks, issues, assumptions, and dependencies (RAID).
• Escalate risks and delivery concerns appropriately to ensure timely resolution.
• Build strong relationships with stakeholders at all levels, including senior leadership, technical teams, operational teams, and third-party vendors.
• Translate complex technical information into clear business-focused updates.

• Collaborate with the Portfolio Delivery Lead to support portfolio planning, governance, and reporting.
• Contribute to technology risk management and portfolio-level oversight.
• Drive standardisation and consistency across project delivery practices.
• Support resource planning by identifying capacity constraints and delivery efficiencies.
• Deputise for the Portfolio Delivery Lead when required.

• Mentor and support junior team members and third-party resources where appropriate.
• Promote a culture of quality, accountability, and delivery excellence.
• Identify opportunities to improve operational processes through automation, optimisation, and emerging technologies.

Skills and Experience

• Proven experience delivering technology projects, digital transformation programmes, or process improvement initiatives.
• Demonstrated success managing end-to-end technical project lifecycles.
• Strong understanding of organisational change and transformation.
• Experience working within Agile delivery environments and collaborating with technology, engineering, data, and product teams.
• Ability to translate business requirements into functional and technical deliverables.
• Strong experience managing project risks, dependencies, issues, and stakeholder communications.
• Excellent organisational, planning, and prioritisation skills.
• Experience producing high-quality project documentation, including, Project plans, RAID logs, Requirements etc documentation Proficiency with project management and collaboration tools such as Jira, Azure DevOps, and Monday.com.
• Proven ability to manage multiple priorities while maintaining accurate reporting and stakeholder visibility.
• Exceptional communication and stakeholder management skills.

Equal Opportunities