Duties & Responsibilities
Attracts potential customers by answering product and service questions; suggesting information about other products and services
Opens customer accounts by recording account information
Maintains customer records by updating account information
Manage large amounts of incoming calls
Build sustainable relationships of trust through open and interactive communication
Resolve customer complaints via phone, email, mail or social media

Qualifications & Skills
2+ year(s) experience of customer service preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Ability to Work Under Pressure
Ability to work flexible shifts and days of the week, including holidays
General product knowledge
High school diploma or equivalent

Benefits:
401(k)
Dental Insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance